Refund Policy

As of 15 Jan 2024, Oxyfinz operates on a strict no-refund policy for all subscription-based software purchases. Once a subscription is purchased, we do not offer refunds, returns, or exchanges, except as required by applicable law.

Customers are encouraged to take advantage of any available trial periods or demos provided by Oxyfinz before committing to a subscription. This allows users to evaluate the software’s functionality and suitability for their needs.

Exceptions

In exceptional cases, Oxyfinz may, at its sole discretion, consider refund requests based on specific circumstances. Such exceptions may include:

• Technical Issues: If the software fails to function as described, and the issue cannot be resolved within a reasonable timeframe.
• Misrepresentation: If the product’s features or capabilities significantly differ from the information provided by Oxyfinz at the time of purchase.
• Compliance with Applicable Law: Refunds may be provided in accordance with local laws and regulations.

Refund Request Process

Customers seeking a refund based on exceptional circumstances must submit a detailed refund request to our customer support team. The request should include relevant details such as the reason for the refund, proof of purchase, and any supporting documentation. Our customer support team will review each request on a case-by-case basis.

Contact Information

For inquiries or to submit a refund request, please contact our customer support team.

Note: Oxyfinz reserves the right to update or modify this refund policy at any time without prior notice. Customers are advised to review the latest policy on our website or contact customer support for the most up-to-date information.

By making a purchase of our subscription software, customers acknowledge and agree to abide by the terms outlined in this refund policy.